Applying for an Egypt e-Visa is a convenient way to obtain legal entry authorization before traveling. However, many travelers are unsure about what happens if their application is rejected, delayed, or if their travel plans change. This article explains the Refund and Returns Policy for the Egypt e-Visa, so applicants know exactly what to expect before submitting their application.
Understanding the Nature of the Egypt e-Visa Service
The Egypt e-Visa is an official digital travel authorization issued by the Egyptian Government.
Because it is a government-processed, digital, and non-returnable service, all fees associated with the application are considered non-refundable once the application is submitted.
This includes:
- Visa application fees
- Online processing fees
- Service/provider fees (if applying through an agency)
Are Egypt e-Visa Fees Refundable?
No — all Egypt e-Visa fees are non-refundable.
Once the application is submitted and payment is made, the fee cannot be reversed, even if:
- The visa application is rejected
- The traveler decides not to travel
- The applicant made an error in the form
- Travel plans change due to personal reasons
- The passport expires or does not meet entry requirements
- Additional documents are required and not provided
This policy exists because the government begins processing the application immediately after submission.
Reasons Why a Refund is Not Possible
A. Government Processing Starts Immediately
Visa systems automatically send applications into review as soon as payment is confirmed. The government uses resources (manual and automated) to verify information, making the fee non-recoverable.
B. Digital Services Cannot Be Returned
Since the e-Visa is a digital product, it cannot be returned, cancelled, or undone after processing begins.
C. Processing is Not Guaranteed to Result in Approval
Payment covers the evaluation of your application, not the approval itself. This is standard practice with visas worldwide.
What Happens If the Egypt e-Visa Application Is Rejected?
Even if the application is not approved, the payment will not be refunded.
Common reasons for rejection include:
- Incorrect passport information
- Invalid or low-quality passport copy
- Mismatched personal details
- Passport with less than 6 months of validity
- Violation of entry rules
- Incomplete or unclear documents
Applicants can correct their details and submit a new application, but must pay the fee again.
What If I Entered Incorrect Information?
Unfortunately, even if the applicant made a simple error (wrong passport number, misspelled name, wrong nationality), the system does not allow editing after submission.
This means:
- Incorrect applications cannot be refunded, and
- A new application must be submitted with a new payment.
Can I Cancel My Egypt e-Visa After Approval?
No.
Once the e-Visa is issued, it remains valid until its expiration. It cannot be cancelled, refunded, or transferred to another person.
Refund Policy for Third-Party or Agency Services
If you applied through a private company or travel agency, they may charge additional service fees. These fees usually cover:
- Customer support
- Form checking
- Application assistance
- Reapplication guidance
These agency fees are also typically non-refundable, even if the government rejects the application.
Always read the agency’s terms before paying.
When Can a Refund Be Requested?
Although the Egypt government itself does not offer refunds, a refund may be considered by a third-party service provider only in special circumstances, such as:
- Duplicate payment due to a technical error
- Being charged twice for the same application
- Payment processed but application was never submitted due to a system error
In such cases, you must contact the payment provider or agency with:
- Proof of payment
- Transaction ID
- Email used in the application
Tips to Avoid Losing Money on Egypt e-Visa Applications
To reduce the risk of a rejected application or second payment:
✔ Double-check all passport details
✔ Ensure your passport is valid for at least 6 months beyond arrival
✔ Use clear photos/documents
✔ Apply earlier than your travel date
✔ Review nationality-specific requirements
✔ Apply through trusted, official or reputable platforms
The Egypt e-Visa Refund and Returns Policy is strict, primarily because visa processing begins immediately and involves government resources. Understanding that all fees are non-refundable helps travelers avoid misunderstandings and unnecessary losses.
By preparing accurate documents and submitting a correct application the first time, travelers can ensure the process is smooth and avoid paying twice.
